Recently I met up with Kerri from Peaches Wax Bar in Glasgow to talk about her business, her waxing tips and where she wants to go from where she is now. Her current salon in Glasgow is under refurbishment, a perfect time to think about what else you want to do with your accelerating business.
Hello again, it’s Natalie here; if you’re on our site a lot you may be aware of my previous blogs (Sleek Matte Me Lip Creams Review, House Martin Stole My Boyfriend and the one where I tested a load of Beauty Blenders). If not, welcome and settle in because my blogs can be long!
Initially, it seems like Peaches Wax Bar was a girly haven, mainly due to its eye-catching glitter walls, I would maintain that after the refurb that it still will be. However, they seem to be heading in a more modern and relaxing direction, just in time for the start of their Academy of training, which we will get to.
Kerri began Peaches Wax Bar back in 2011, at the time she says she was still renting from salons and hairdressers but with the level of clients she had, it wasn’t worth the long days and busy schedule to just be operating out of a room in a salon. So, in 2013 she bought some shop space and the Peaches we know today began. Her company has sky rocketed, she is clear and concise on what the goals of the business are. She wants to get rid of the fear people have of getting waxed, people get one bad wax and they think that’s what they’re all like. She tells me about some advice her husband gave her at the time:
““My husband told me ‘get a grip and get some staff in’ you’ve got this massive shop now! So I hired Michelle and she still works for me now, its three years to the month that we’ve been open.”
We get on to the discussion of waxing, obviously. She owns up to the fact that she hated waxing when she was out of college but forced herself to do waxing at least once a day to build her confidence and gain experience. This is why she decided to help students who come out of education by getting a teaching qualification to allow her to teach from her shop. She wants to educate those who can’t or are fearful to wax, how to do it and how to do it well. This is where the Waxing Academy comes into play:
“My next goal is to get into the colleges and actually show them that there is actually a light at the end of the tunnel. They don’t have to hate waxing and they don’t have to be scared of it.”
“We’ve had a good few training courses now and we get them in and the models in and I’ll demonstrate in the morning before we take everyone through it one by one until the days out. We’ve had a lot of good feedback from it and I’m glad that there’s people out there who actually know how to do a Brazilian wax now.”
I decide to bring up my own bad waxing experience from back in my teens, I committed to my first full leg wax and got one strip in because of the excruciating pain and then later what I perceived to be an allergic reaction. I thought this because I have a handful of weird allergies and quite sensitive skin. Kerri assures me that a good wax shouldn’t be that big of a deal.
“We’ve had people come in so nervous to get waxed because of their past experiences and the end up leaving bouncing on air because it was nowhere near as bad as they thought it was going to be.”
She also goes on to say they get a lot of clients who come in and ask for a patch test because they think they are allergic to the wax strip and a lot of the time that isn’t true. Once again its bad technique, at Peaches they will do a patch test for you and ensure that they choose the right wax for you:
“We’ve got around 20 pots on the go at the one time, we have so many notes on our existing clients that we know what they need but for any new ones we will have a consultation with them and do the tests and take in the pot that suits them best. We’ve never had anyone who’s allergic to the wax and we have a book now of almost 4,000 clients.”
Its not all about the waxing though, aftercare is just as important, Kerri stresses this to me. They hand out leaflets to inform clients how they should look after their skin after they’ve had a wax done because 9 times out of 10 they don’t know. Kerri recommends:
“Try not to touch your skin for 12 hours, 24/48 if you’re a brand new client and you’ve never been waxed before, don’t go for baths, don’t put product on the waxed area, try and avoid heat and don’t go to the gym. The reason is that it takes up to 12 hours normally for your hair follicles to close back over, so anything can get into them since they’re bigger than your pores so people can end up with little pimples or irritation that they think is an allergic reaction.”
Peaches Wax Bar use Perron Rigot, a French brand of waxing products in their shop. The products they use on your skin are designed to look after it and keep it calm after the wax, for 12 hours, and the products are designed specifically for the wax they use. All the girls in the shop, including Kerri, use the products and are fully educated in how they apply, feel and last. You can tell how much she values these products, she knows all you need to know about them and that alone convinces me of their quality. Kerri is their Scottish Ambassador because she has a really good relationship with the other ambassador and the head office (and just genuinely loves their products). All their waxing hopefuls in Scotland and the north of England are trained through Kerri and that’s pretty impressive. Although she does love to travel now, she is a proud mother to her baby son and teenage daughter and doesn’t like to go too far from them at the moment. She does have big ideas for the future though:
“Glasgow is probably where my heart is, I love working here, and I have a Falkirk shop which I love as well and it’s really different from Glasgow. It’s in the centre right across from Costa but I want to open more salons in the future.”
She goes on to tell us that she wants to aim for Newcastle since its similar to Glasgow and Dubai because people over there love getting waxed.
I round off the interview by asking her what her tips would be regarding before and after getting a wax and she tells me that her after tips are pretty much what we covered earlier but her before tips are to leave your hair for 4 weeks if you want to get the perfect wax. Otherwise the hair will be shorter and may grow in quicker. Every 4 weeks should slow your hair growth over time. Exfoliate your bikini, your dead skin will still build up in this area like everywhere else and exfoliating it will stop you getting ingrown hairs and a bumpy surface after waxing. I admit that I would never have thought to exfoliate my bikini area, yet here we are!
It’s clear from her passion and enthusiasm that this business is her third baby, but her in-depth knowledge and business savvy shouldn’t be over looked either. You’ll be in wonderful hands if you decide to head over to Peaches Wax Bar for your holiday waxing. In fact I’m considering braving another attempt at it myself!
To find out more about Peaches, find out their location or book an appointment you can view their listing on our website HERE.
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